We Want to Hear From You
|It is our goal to investigate all complaints regarding our performance while ensuring confidentiality for both the complainant and the subject of the complaint.As a means of maintaining Sensible EMS exceptional level of performance and community relations, we:
Complaints should describe the events or incident, date and approximate time, and the employee’s name(s).
Procedures for Submitting a Complaint
If you feel that an employee has acted improperly or not given the level of service expected, you may register your complaint in the following ways:
You may use our online feedback form . Once submitted, this form will be sent to the Operations Manager for resolution.
You may email our Operations Manager directly at Sonia.Segovia@sensiblecare.org
You may choose to register your complaint in writing by mailing it to:
15346 Cartagena Ct
Corpus Christi, TX 78418